Chris Brogan on listening to the point of need, and using social media to make customer service an integral part of marketing.
Author: Ash Mashhadi
Ash Mashhadi is co-Founder of the Inspiration Zone. He is also co-Founder of the successful website InPlymouth.com and Partner in the highly successful web design and social media consultancy Design Inspiration. Ash is a popular and lively speaker and frequently trains and mentors owners of small and medium-sized businesses. He is often called The Inspiration Guy, and if you want to discover why, just talk to him.